For me, a 1st time home buyer, I was skeptical about who I could rely on. Rustin assured me that I was working with someone who had my best interests at heart. He answered every question, responded to every text, phone call or e-mail in a timely fashion, staying and keeping me up-to-date about my purchase. Bottom line is this, it felt as if I was working with a best-friend. Thank you Rustin!